System Administrator

Remote

Full Time

Experienced

As a Systems Administrator, you'll support our Cuick Trac Managed Enclave and assist clients on their CMMC / NIST 800-171 compliance journey. You’ll work closely with a skilled technical team to manage cloud infrastructure, troubleshoot user issues, and ensure the performance and security of our systems.
This role requires strong technical aptitude, a proactive mindset, and a client-focused attitude. You’ll represent Beryllium in direct client interactions, so clear communication and professionalism are essential.

Key Responsibilities

Deploy, configure, and maintain Azure infrastructure components, including Virtual Machines (VMs), virtual networks, firewall policies, and virtual disks.
Configure and manage Azure resource groups, subscriptions, and management policies for efficient resource use and compliance.
Install, configure, and manage operating systems on Azure VMs, ensuring secure and stable environments.
Set up and manage Azure Disk and Microsoft 365 backup solutions.
Manage and maintain Azure Host Pools and other virtualized environments.
Manage applications within Azure using Microsoft Intune.

Microsoft 365 & Endpoint Management

Configure and maintain Azure Entra ID and Intune for device and user management.
Support and troubleshoot issues with Microsoft 365 Office Suite (Outlook, Word, Excel, etc.).
Implement, administer, and maintain storage solutions such as SharePoint and Windows File Servers.

Client Support & Service Desk Operations

Answer support calls and assist clients with active tickets.
Provide technical support to Tier 1 technicians for complex issues.
Respond promptly to system alerts and incidents, minimizing downtime.
Participate in service desk operations and contribute to continuous improvement.
Assist with creating and maintaining documentation and internal knowledge base articles.

Collaboration & Communication

Work closely with internal teams, including Security Operations, Compliance Operations, Development, and other stakeholders.
Collaborate with clients to ensure proper configuration and performance of Azure and Microsoft 365 components.
Ensure a high level of customer satisfaction through proactive support and communication.
Participate in cross-team troubleshooting of multi-departmental issues.

Security, Compliance & Best Practices

Assist with implementing and maintaining compliance with frameworks such as NIST 800-171, NIST 800-53, and FedRAMP Moderate.
Work with the compliance team to prepare documentation and technical input for audits.
Follow and help implement ITIL-based service management best practices.
Identify potential risks proactively and work with the team to implement mitigation strategies.
Implement and maintain Azure security best practices, including access controls, network segmentation, threat detection, and data encryption.

Additional Expectations

Stay up to date on Microsoft Azure technologies and industry best practices
Demonstrate excellent written and verbal communication skills
Show adaptability and the ability to quickly learn new tools and technologies
Be a self-starter with a willingness to grow professionally
Other duties as assigned based on business needs

Required Skills & Experience

Foundational experience managing Microsoft Azure environments and Mac OS Support
Understanding of Azure services: virtual machines, networking, storage, and security
Experience with Defender and SentinelOne
Strong problem-solving and troubleshooting abilities
Effective communication and collaboration skills in a team environment
Minimum of 3 years’ hands-on experience in an IT Support or System Administrator Role

Preferred Skills & Experience

Microsoft Azure certifications (e.g., AZ-900, AZ-104)
Experience with Intune administration
Familiarity with ITIL best practices
Experience using ServiceNow for ticketing and support

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System Administrator

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